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WHAT OUR CLIENTS HAVE TO SAY

Our auto body shop is one of the highest rated body shops in the Greater St Louis Area. See what our customers have to say about their experience…

Auto Beauty Specialists
4.7
Based on 168 reviews
Bernie
Bernie
I suffered hail damage from a storm in May 2024, and Auto Beauty Specialist made what could have been a stressful situation incredibly smooth. They got my vehicle in sooner than I expected, which was a huge relief.The repair job was outstanding! Their attention to detail and thorough quality control process even caught additional issues that were seamlessly addressed by their dealership partner. The result? My car looks as good as new!Their customer service and communication were top-notch. They kept me updated throughout the process and went above and beyond to help me navigate the supplement process with my insurance, making it all so much easier.I highly recommend Auto Beauty Specialist for anyone needing high-quality, reliable auto repairs. Thank you for the excellent service!
Matt J
Matt J
Had a fantastic experience getting my Tesla repaired with Auto Beauty Specialists. Repair work is top quality, but customer service and communication were truly amazing. I can’t recommend highly enough
Juanita A.
Juanita A.
Great service and excellent communication. During last year I have worked with Casey, Donna, Brandon, Dominique… and the whole team is great to work with. Bring your electric cars here!
Dingfei L.
Dingfei L.
I highly appreciated for Derek's detailed working altitude and patience. I towed my car (white 2023 tesla model 3) to this shop on Augest 2nd and my insurance is progressive which is really awful and they haven't approved my claim until Augest 30th. They wasted one month for me and they were really hard to communicate with. But staff in Auto Beauty really helped me to push the insurance and help communicate with them. If you have a broken tesla, this place would be your best choice! They are so friendly and took care of my car. When I called different shope, they always hanged me up but auto beauty always pick up my call and accompany me when I was really anxious about my insurance and broken car. It's nice to talk with them and thanks again for your professional hard working! Best wishes!
Adam S.
Adam S.
This shop was impressive. They did great work overall. We had one issue that held up our repair due to waiting on insurance to respond, but these guys have common sense and worked out our dilemma that we feel worked out great overall and we appreciate that! Not to mention, the office personnel were top notch! Very friendly, good attitudes. It was a pleasure dealing with them VERY much! They were over the top! We will come back to them in a heart beat! With that said, we do hope we never see them again because that would mean we were involved in some accident, but if we were, they will be the ones we will be calling!! Thanks for turning our original bad situation into a great experience…. And our car looks GREAT!! Good work!!
Natalie E.
Natalie E.
The customer service exceeded my expectations! Every team member I spoke to was friendly, professional, and reassuring. They made a stressful situation a delight. Derek kept me updated and was so very kind. The work they did on my Tesla was excellent! My car looks brand new, very clean and someone organized the items in my trunk! I would absolutely recommend Auto Beauty Specialist to anyone who needs body work done. If I could give them 10 STARS I would!!!!!
Stephanie A.
Stephanie A.
Auto beauty was able to fit me in immediately following an accident. Donna and Kenny worked tirelessly with the insurance companies supplemental demands. Their communication is exceptional and their work is flawless. I will not take my car anywhere else!
Han Z.
Han Z.
All the reviews stand true after my own experience. My brand new Tesla looks brand new again. The stellar communication and quality repair are all on point! What I find most amazing was the tiniest details. They detailed my car after the repair, which was not expected and they cleaned so thoroughly. Not only that, they put all my scattered belongings neatly in a box and placed it in the trunk (I’m going to borrow this system for myself going forward). The icing on top: they put my charging converter in a ziplock bag for protection 🤯 I can’t with this level of respect 🫡 Derek was who I worked with throughout the process. He was on my side through and through with the insurance dilemma. You would not go wrong with this place!
Robert T.
Robert T.
I have rarely left a repair shop with a great experience so I had to write a review for these folks. From the moment I walked in for an estimate until I picked up my car, Donna and the crew were amazing - knowledgeable, responsive and thorough. They went above and beyond what I could imagine. I picked up my car with the repairs all made properly, car was cleaned top to bottom and they even gave me a gift card for a lunch on them! Amazing experience.
Linda S.
Linda S.
I just had a repair job done on my Subaru. They worked with me so it was convenient for me to leave my car Iwas away...I didn't have to deal with a rental..which was a plus for me. When I picked my car up on Monday, it looked beautiful. They did such an amazing job with the repair and I totally didn't expect to get it back so clean. I am very happy with this business. They were very nice and kept me informed all the way. I highly recommend them!!
Ethan D.
Ethan D.
Great staff, extremely helpful! Highly recommended body shop, best in the area. You will not be disappointed.
Taliah G.
Taliah G.
They did a phenomenal job fixing my Navigator! It looks brand new! Their staff is super friendly, estimators are great to work with and their specialists are top notch. Out of all of the body shops I contacted, they were the best priced and top rated in St. Louis. Definitely give them a call if you want your vehicle to look brand new!
Kay S.
Kay S.
My vehicle was broken into while at work. My driver window was damaged, and my passenger window was shattered. Auto Beauty kept me informed during the repair process, and my car was restored back to its original condition. I appreciate the quality of work they offered to me.
Suzanne Y.
Suzanne Y.
I brought my Subaru in for an insurance covered collision repair. They worked with the insurance company and kept me updated via text messages and calls. They were advocates for me and did a great job on my car. The car looked like new when I picked it up. They washed it and cleaned the inside too. Happy I chose to use them.
Michael R.
Michael R.
I am very happy with the work and customer service. My truck was delivered to my house while I was out of town.
Mark S.
Mark S.
From the start to the finish, this team is as good as you could ask for. The estimate is clear as they walk you through details, they worked directly with insurance, communicated throughout the process, and delivered on a perfect repair. I couldn’t ask for anything more. Absolutely perfect team.
MrPinksnoopy
MrPinksnoopy
The team came in under estimate and ahead of schedule. They kept me informed every step of the way and did an amazing job, you'd never know my truck was vandalized after their exceptional work!
Heidi R.
Heidi R.
The crew at Auto Beauty repaired my Tesla after road debris caused damage and their service and communication throughout the process was outstanding. Repair was meticulous. They even delivered my car back to my house when it was completed because I was out of town at the time and couldn’t get it.
Tim D.
Tim D.
The staff are awesome to deal with. I needed some paint work. Walked me through the whole process. Thanks again!I've had multiple cars repaired here at this point. Always helpful and very informative.
Nick C.
Nick C.
I ran over road debris on the highway and Auto Beauty was the approved repair shop from Tesla. The staff was great; they walked me through the process, showed me the damage on the car, and kept me updated (long supply chain process). I don't want to use them again, but definitely will if I have to!
AJ K.
AJ K.
They did a great job on my Tesla LRMY--including regular communication on the status of parts, timing, etc. Thank you!
Michael F.
Michael F.
New car - one week old! - got hit. Auto Beauty was great to work with. Friendly, quick to help with the insurer, quick to repair, and the car looks like it just rolled off the assembly line. Thanks!
Tracy A.
Tracy A.
Unfortunately, due to many car accidents, we have had a few occasions to have both our cars worked on by them. And fortunately, they brought them back to life, good as new and you would never know the cars had been in an accident looking at them! Every time we go, we see other beautifully repaired cars, including classics like old Mustangs to brand new Teslas. Thanks Auto Beauty! We hope we don't need them again!
Stephanie C.
Stephanie C.
After I was in an accident with my Tesla, I was referred to Auto Beauty by the Tesla dealership. From start to finish, the people at this business were fantastic. I primarily dealt with Steve; he is the nicest, most communicative person. I was consistently updated about the status of the parts ordered and the ongoing process of the repairs of my Tesla; the final product is fantastic. I'd give Steve 10 stars!
Julie D.
Julie D.
I just got my Tesla Model 3 back from Auto Beauty Specialists after hitting a deer and it looks great! I am so happy with the work they did! They made sure to update me every step of the way and made the whole process very smooth. Dominic and his team were awesome to work with and will go out of their way to make sure you are happy! Will definitely go back for any body work I need done and would recommend them to anyone!
Nicole L.
Nicole L.
Amazing. That’s the only word for this place. The customer service is impeccable. They went above and beyond for me. My car looks brand new. Took a while to get my car back but that’s out of their control. Give them a chance. You will be very happy about letting these people handle your car. Lexi, you were awesome. Thank you for everything!!
Ravindar L.
Ravindar L.
(6 Stars if possible) In May I had my first accident. I wasn't far from home, but looked up auto body shops in Saint Louis County as the tow company was asking me where I wanted it dropped off at.Auto Beauty Specialists was one among a few, but based on their reviews they seemed like a good choice. I am glad I chose to go with them. Not only were they professional and punctual, but they were cognizant of my requests for OEM parts and wanting updates on the progress. Kenny worked with me, answered my questions, and explained things to me that I didn't understand about the process. An extremely important factor in all if this is that they did an AMAZING job on my Ford SuperDuty--which I messed up pretty bad. Their work definitely show's that they have many years of experience--in service, and cosmetic and mechanical restoration. I'd recommend them for any job.OMG! They are great! Work was completed when they said it would be. My truck looks fantastic. I spoke, texted, and email with Kenny and he is a cool as hell to work with. The truck looks fantastic. It was clean. I am not trying to ever be in an accident again, but I am really happy with them and will continue to use their services in the future if needed.
Lawrence S.
Lawrence S.
I was pleased with the staff and the service at this location. The staff is professional, efficient and friendly. They were willing to take in my vehicle early, to be able to start work the next day in order to accommodate my needs with regard to scheduling. The staff were able to get me in and out quickly today, which was greatly appreciated. I look forward to seeing the results of their work on my vehicle, which I'm sure will exceed my expectations.
Melvin R.
Melvin R.
They did a great job except they don't seem to know how to listen to the customer I told them on several occasions NOT to put old Kia emblem in my hood they did it anyway now I have no way to remove it without damaging my hood not happy
Lane M.
Lane M.
I was referred to them by my detail shop in South County to repair a couple of scratches and buff a couple of spots on my 2021 GMC Acadia. I work from home and barely drive this vehicle. They advised me to get the touch up paint from GMC and they got me in today and was done within an hour or so without an appointment. The vehicle looks brand new again and they would not even let me pay any money for the work. I’m still in complete shock! They were so kind at this place! I highly recommend and will be back for sure.Much love and respect! Thanks again Glen and the rest of the staff.Awesome Service!
amyhue V.
amyhue V.
Most hassle free and beautiful auto body repair ever! They gave me a fair estimate, discussed possibilities of any potential complications with repair, worked around my schedule etc. Everyone here is so kind and helpful. My car was returned to me in beautiful shape, both inside and out. I have had to deal with a half dozen repair shops over the years, including dealer shops, across the country. And each time I had to deal with endless waiting, exploding shady estimates in the insurance game, disinterested staff, and substandard work. The facility is not a parking lot full of smashed vehicles. Definitely would send anyone there.
Bobbie W.
Bobbie W.
Auto beauty specialist were the best!Glen was very responsive. Made notes on everything we talked about. The receptionist, Lexie was great, as well.They kept me up to date on progress. It was actually finished early. The work is beautiful. They cleaned the car ( looks detailed). They got my rental right away. They made the whole process very easy. I couldn't be more pleased! The body work is spot on! My car looks like brand new!
Mark Y.
Mark Y.
Mark was incredibly helpful and honest about the costs and options available to fix my Honda Pilot! Super professional and honest local business! They have the customer’s best interest! Professionals like these are hard to find these days!
Clayton O.
Clayton O.
Matt, Glen, and Kenny were awesome to work with and provided top notch customer service on my F-150. I highly recommend if you need any body work done to go to them. You won’t regret it! Customer service is the best in St. Louis!
Peter F.
Peter F.
I was in a hit and run on the highway that took out the rear view panel of my Honda, and Glen and the Auto Beauty team did an incredible job. With the state of the nation and everything on backorder, they were being told that parts would come in on a date and they never did, but Glen was really helpful with communicating to me the situation and never got frustrated with my calls and emails. And my car looks amazing! Highly recommend.
Renee M.
Renee M.
Auto Beauty Specialists are very professional and stand by their work. The work they did on my car was very nice, and I would recommend them for the a job..Thank you
Patty P.
Patty P.
Had to get my bumper fixed on Corolla 2010 and everyone was very helpful and did amazing job on my bumper and cleaned out the inside of my car, too! I only wished they called me or gave me text updates on my car so I knew when the insurance finished reviewing my car, if and when my car parts were there and when my car was ready to pick up.
Tom W.
Tom W.
Auto Beauty just repaired our 2011 Audi A5 convertable that was damaged on the driver door and rear panel (hit and run) and it could not have looked better. I highly recommend Auto Beauty for minor or major repairs. Excellent work and always kept us up to date!
Gene. “Beanie” Deplorable 1
Gene. “Beanie” Deplorable 1
Had some damage to my wife's 2016 Nissan Quest. Dropped it off and when completed looked like brand new vehicle If anyone asks, I highly recommend these folks they did an outstanding job.
jim N.
jim N.
Unfortunately, I have had to get bodywork done to our family vehicles twice this year - 2020 can't end soon enough. Fortunately for me, Auto Beauty Specialists was there to take care of my problems. I had a long career in autobody repair so I know what to look for when I pick up a car that's been repaired. When I picked up my vehicles from Auto Beauty, the color match was spot on, the body panels were straight as an arrow and the gaps between the body panels were perfect. On top of that, the entire car was delivered to me spotless and ahead of schedule. If you want your vehicle repaired correctly, take it to Auto Beauty Specialists.
Mike F.
Mike F.
WHAT A GREAT OPERATION!!! Vinnie and the entire staff exceeded my expectations with the repair of my Mobility for U vans. I am proud to have them as a part of my team. Major KUDOS!!!August, 2020--They did it again!! The experts of Auto Beauty Specialists performed miracles with the repair of one of my Mobility for U vans. They never cease to amaze me with their expertise, and quality. I can't thank them enough for keeping my vehicles on the road. FABULOUS SERVICE and attention to detail.
kimmie V.
kimmie V.
Its very unfortunate when your car needs to go to body shop but I DEFINITELY recommend this place. The staff is amazing. They made the entire experience stress free. Thanks for a GREAT customer service during this unexpected incident.Sincerely,KIMMIEP.S. Matt thank you for everything. I cant wait for you and your family to come to Espinos...PLEASE... bring your dog ... O and Jordan is welcome as well.
Dia M.
Dia M.
These guys did a great job on repairing my VW beetle R-Line. Although it took a little longer than expected (my car parts took awhile to come in), they were very friendly and updated me on the progress of my car!
Paul K.
Paul K.
Matt B. and the Auto Beauty Specialists team did an amazing job repairing my 2012 Mustang. They were very collaborative, communicative, and professional throughout the entire process. I would highly recommend their restorative and repair services to anyone!
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